{"id":2103,"date":"2018-09-12T13:53:26","date_gmt":"2018-09-12T13:53:26","guid":{"rendered":"http:\/\/soaluga.pt\/privacy-policy\/"},"modified":"2024-06-06T15:26:51","modified_gmt":"2024-06-06T15:26:51","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/soaluga.pt\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

[vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690597112{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

1. For what purposes can we use your personal data?<\/h5>\n
Customer support service<\/span><\/h6>\n

we use your Personal Data for customer service purposes, including responding to your queries. This process will normally involve the use of certain personal contact information and information relating to the reason for your inquiry (eg technical question, product\/service question\/complaint, question of a general nature, etc.).<\/span><\/p>\n

Contests, marketing and other promotions<\/span><\/h6>\n

with your consent, we use your Personal Data to provide you with information about products or services (eg communications or marketing campaigns or promotions). This can occur through means such as e-mail, advertisements, telephone contacts and postal mail. Some of our campaigns and promotions may be carried out on third party websites and\/or social networks.<\/span><\/p>\n

Social Networks<\/span><\/h6>\n

we use your personal data whenever you interact with third-party social media features, such as the \u201cLike\u201d functions to show you advertisements and communicate with you on social media. You can get more information about how these features work by referring to the respective third-party social network settings.<\/span><\/p>\n

Personalization (offline and online)<\/span><\/h6>\n

with your consent we use your personal data:<\/strong><\/p>\n

    \n
  • to analyze your preferences and habits;<\/span><\/li>\n
  • to predict your needs based on your profile analysis;<\/span><\/li>\n
  • to improve and personalize your experience on our websites and apps;<\/span><\/li>\n
  • to ensure that the content on our website is optimized for you and your computer or device;<\/span><\/li>\n
  • to allow you to participate in interactive features.<\/span><\/li>\n<\/ul>\n
    Other general purposes<\/span><\/h6>\n

    we use your personal data for other general business purposes, such as conducting internal marketing and demographic studies, as well as evaluating the effectiveness of advertising campaigns.<\/span><\/p>\n

    Legal reasons or merger\/acquisition<\/span><\/h6>\n

    in the event that SOALUGA or its assets are acquired by another company or incorporated into it, including reasons of insolvency, we may share your personal data with any of our legal successors.<\/span>[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690601612{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

    2. Legal Information Regarding Data Protection<\/h5>\n

    At SOALUGA, we are aware that the use of your personal data requires that it be carried out consciously and based on a relationship of trust.
    \nWe respect your privacy and process your data in strict compliance with current legislation.
    \nThis page provides you with information about our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
    \nThe General Data Protection Regulation \u2013 Regulation 2016\/679 of April 27, considers that personal data is \u201cinformation relating to an identified or identifiable natural person (\u201cdata subject\u201d). Identifiable is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, electronic identifiers or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.\u201d.<\/span>[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690606563{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

    3. How do we keep your personal data safe?<\/h5>\n

    We are committed to guaranteeing the protection of the security of the personal data made available to us, having approved and implemented strict technical and organizational measures in this matter. Compliance with these rules is an obligation for all those who access them.<\/span><\/p>\n

      \n
    • Restricted access to your personal data;<\/span><\/li>\n
    • Data transfer in encrypted form;<\/span><\/li>\n
    • Storage of personal data in encrypted form;<\/span><\/li>\n
    • Protection of information technology systems through firewalls;<\/span><\/li>\n
    • Permanent monitoring of access to information technology systems, preventing, detecting and preventing the misuse of your data.<\/span><\/li>\n<\/ul>\n

      [\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

      4. How can you access, change, rectify your personal data or withdraw your consent?<\/h5>\n

      At SOALUGA we guarantee the means that allow your access, as Data Subject, to your personal data. If you wish to access your personal data, please contact epd@soaluga.pt.
      \nThe Data Subject has the right to request, at any time, the rectification of their personal data from the data protection officer epd@soaluga.pt.
      \nThe Data Subject has the right to withdraw, at any time, the consent given or to request the deletion of their personal data from the data protection officer epd@soaluga.pt.<\/span><\/p>\n

      We inform you that you have the right to file any claim with the supervisory authority \u2013 National Data Protection Commission, Rua de S\u00e3o Bento, n\u00ba 148, 3\u00ba, 1200-812 Lisboa, Tel. +351213928400, Fax. +351213976832; email: geral@cnpd.pt.[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

      5. Children’s Privacy<\/h5>\n

      Our Service is not intended for persons under the age of 16 (\u201cChildren\u201d). Data from children is only collected with authorization from the holder of parental responsibilities, so we do not intentionally collect personally identifiable information from children. If you are the holder of parental responsibilities or guardian, and you are aware that your child or guardian has provided us with personal information, please contact the data protection officer epd@soaluga.pt.
      \nIf we become aware that we have collected Personal Information from children under the age of 16 without their consent, we will promptly take steps to remove that information from our servers.<\/span>[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

      6. How long do we keep your personal data?<\/h5>\n

      When there is no legal obligation to conserve personal data, your personal data will be kept for the time necessary for the purpose for which they were collected, after which they will be anonymized or destroyed.
      \nWithin the scope of the purposes described in this Privacy Policy, your personal data will be kept for a maximum period of 12 months, counting from the last contact made.<\/span>[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

      7. Changes to this Privacy Policy<\/h5>\n

      We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.<\/span>[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

      8. Contact us<\/h5>\n

      If you have any questions related to the use of your personal data, you can contact our Data Protection Officer at the following email address: epd@soaluga.pt<\/span>[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

      9. Cookies<\/h5>\n

      SOALUGA uses its own and third-party cookies, in order to improve your online experience, analyzing data about navigation on its website.<\/span><\/p>\n

      Definition and function of Cookies<\/span><\/h6>\n

      What are cookies? A cookie is a file that is downloaded by your computer, mobile phone or other equipment (later referred to as equipment) when you access our website. The cookie allows us to store and retrieve information about your browsing habits, namely the number of pages you visit, the language used, identify the location from which you access, the frequency and number of visits, the duration of the visit, the browser or equipment with which you visit the website.<\/span><\/p>\n

      Renewal and Deletion of Cookies<\/span><\/h6>\n

      All navigation browsers allow the user to accept, refuse or delete cookies, through the selection of advanced browser settings. It is possible to configure cookies in the \u201coptions\u201d or \u201cpreferences\u201d menu. Bear in mind, however, that by disabling cookies, you may prevent some web services from working properly, which could partially or completely affect your navigation on the website.
      \nYou can configure your browser so that cookies are not stored on your hard disk or that previously stored cookies are deleted.
      \nFor more information on how to configure your internet browser, please consult the instructions on blocking and deleting cookies in your browser’s help function or contact the respective software manufacturer directly.<\/span>[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

      10. Third Party Cookies<\/h5>\n

      SOALUGA uses its own and third-party cookies, in order to improve your online experience, analyzing data about navigation on its website.<\/span><\/p>\n

      Supplier<\/span><\/h6>\n

      Google<\/span><\/p>\n

      \n
      Cookies<\/span><\/h6>\n
      Expiry<\/span><\/h6>\n<\/div>\n
      _ga
      \n_gid
      \n_gat_gtag_UA_108994400_1<\/span>
      \n2 years
      \n24 hours
      \n1 min<\/span><\/div>\n
      Purpose of Cookies<\/span><\/h6>\n

      Cookies associated with Google are used to control visits and session times to the SOALUGA website for statistical and advertising purposes.<\/span>[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

      11. Cookie policy update<\/h5>\n

      The cookies policy may, at any time, be changed in accordance with the new GDPR, and we advise you to check its content regularly.<\/span>[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690611459{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

      12. Hyperlinks to other websites<\/h5>\n

      Our online services contain links to other websites. The data protection notices presented here only apply to our website. We ask that you check the data protection policies of the linked sites. We assume no responsibility for third-party content made available and specifically identified through hyperlinks. Only the owner of the linked website is responsible for illegal, incorrect or incomplete content, as well as for damages resulting from the use or non-use of the information. SOALUGA is only responsible for the contents of third parties, when it is aware that they contain possibly illegal or illicit contents, and that it is technically possible and feasible to prevent their use.
      \nBy using our platform, your agreement with our Privacy Policy will be implied.<\/span>[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”8em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

      [vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690597112{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text] 1. For what purposes can we use your personal data? Customer support service we use your Personal Data for customer service purposes, including responding to your queries. 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